Aston Science Park
Faraday Wharf
Holt Street
Birmingham B7 4BB
England UK.

Tel:+ 44(0)121-270-0811

Fax:+44(0)709-229-7995

Sales & Inquiries

Technical Support

Customer Service

 

Established 1995

Co.Reg No: GB-3047284  

VAT:GB-660-784711 

HSBC Bank

IBAN: GB68MIDL 40192841486829

 

 

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Price List
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Retail Price List and other charges for Internet related services. Effective 01/01/2004.

Customers with 5 or more domains get a 10% discount on domain registrations/renewals.

 

 

 

 

Std Retail. Cost ex. VAT

 

 

A

Domain Name Registration/Renewal

 

 

 

 

i

co.uk, com, net, org

 

30.00

 

 

ii

biz / info

 

30.00

 

 

iii

Other Domain Types (POA)

 

 

 

 

 

 

 

 

 

 

B

Additional Service Charges

 

 

 

 

i

Ownerchange (paperwork needed)

 

70.00

 

 

ii

Ownerchange (no paperwork needed)

 

40.00

 

 

iii

Change of Nameservers for a domain

 

25.00

 

 

 

Modification of contacts

 

25.00

 

 

iv

De-tagging and transfer to other ISP 

 

30.00

 

 

v

Additional Mailbox with separate password.

 

20.00

 

 

vi

Minor amendments to email/ftp setups

 

12.50

 

 

 

 

 

 

 

 

C

Website Hosting 

 

 

 

 

i

Standard Website Hosting on new (co.uk) or own domain including renewal charges and E-mail account at Woden (co.uk/com only - additional charges may apply to other suffixes e.g biz, info etc. )

 

190.00

 

 

 

 

 

 

ii

As above with full technical phone support including Internet related Client PC problems.

 

260.00

 

 

iii

Website by Woden and Hosting including email account at Woden

 

260.00

 

 

 

 

 

 

 

 

D

Woden Broadband

 

 

 

 

i

Wod Max (up to 8Mb/s

 

180.00

 

 

NOTE: These are standard costs and can vary according to specific requirements. Re-Sellers please contact SALES for trade prices.

 

NOTE: The domain holder is wholly responsible for the status of the domain which Woden will maintain on their behalf. This will be done on an annual basis once written confirmation and payment arrangments have been made. In summary Domain Names will only be renewed by arrangment at the request of the Customer.

Woden Network Systems Ltd. will not accept any liability for the cancellation  of any Domain.

Domain Services - General Notes

Woden will endeavour to provide our customers with the highest levels of service and aim to deliver a live person to person communication via telephone/fax and/or e-mail. Domain registration for .uk domains will be done directly through Nominet the Registry Authority for the UK. Other top level tld’s will be registered  through our partners in the EU.  

Our advisors are happy to answer your calls up to 9.pm every day except Sundays. Where possible all telephone enquiries will be responded to at the point of your first call. If we are not able to answer your query directly, we ask you to email us at dnreg@woden.com. This address is constantly monitored so all written enquiries are dealt with in date order and you will receive a response within one working day.

All complaints about our service should initially be addressed to dnreg@woden.com. The complaint will be acknowledged within 24 hours and then investigated. If the complaint is found to be justified the complainant will be so advised and the issue remedied to the acceptance of both parties.  In case the matter is found not to be justified or the complainant is not satisfied with our resolution of the matter, the  complainant will be advised of the Nominet Dispute Resolution Service and Woden Network Systems Ltd. will fully co-operate with the DRS comes and accept their decision.  

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